CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 630-935-7760

or send us an email at patronboots2013@gmail.com

FAQ

 

Shipping and Return Policy

We offer free ground shipping Nationwide.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

We only ship with billing addresses but we can make special arrangements.

Please call Jose or email him at patronboots2013@gmail.com

 

All packages will be shipped USPS unless you request us to send it by UPS.

 

Shipment

We will send you a tracking number by e-mail once the order has been shipped. We will supply you with an order tracking number. Tracking Numbers Are Available For US Post Office Shipments and UPS.

 

Returns Policy

All returns must have a return authorization number (R. A. #). Please email us with a reason for return, invoice number and date of purchase. You may return any item with its original packaging, in NEW condition, for any reason, 30 days from date of purchase. Boots worn on pavement will NOT be accepted. Defective items need to be returned with its original packaging within 30 days. All returns without R. A. # will be returned.

VIST OUR STORE

 

18 N Broadway,

Aurora, IL 60505

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